Abstract
People are seeking ways to retrieve information on their health in an innovative way by looking online for information to decide whether or not to visit a doctor. Searching for health information on the Internet is always easy and convenient. However, the evaluation of the quality of health websites is the main issue since the literature on this topic is not as robust as we would like to see. The purpose of this study is to examine health websites’ characteristics, which can reveal website quality. In addition, this study also aims to examine the perceived usefulness of health websites based on the information acceptance model. An online survey was conducted to collect data from consumers who used the Internet for information-seeking, with a total of 222 returned responses. The results indicate that health website quality influences the intention to use the health website when users have trust in and perceive the usefulness of the system.
Highlights
The global Internet continues to grow at an exponential rate, bringing with it innovative ways of transacting, communicating, learning, socializing, and transforming just about every aspect of daily life
The composite reliabilities (CR) of different measures of the model are in the model range from 0.791 to 0.922, which are above the recommended value of 0.70, suggesting acceptable construct reliability (Nunnally 1978)
Concluding remarks In conclusion, website quality studies are of major interest to researchers and practitioners
Summary
The global Internet continues to grow at an exponential rate, bringing with it innovative ways of transacting, communicating, learning, socializing, and transforming just about every aspect of daily life. It is clear that the Internet could change the information-seeking behavior of users and their attitudes. People are seeking ways to retrieve information on their health by looking online for information that will help them to decide whether or not to visit a doctor. Searching for health information on the Internet is always easy and convenient. The Internet can help people to search for disease symptoms and treatments. Lemire et al (2008) have studied the use of the Internet for seeking treatment options and how patients use social media communities such as blogs, online communities, and e-mail to share illness symptoms and treatments; these activities will tend to increase in the future The Internet can help people to search for disease symptoms and treatments. Lemire et al (2008) have studied the use of the Internet for seeking treatment options and how patients use social media communities such as blogs, online communities, and e-mail to share illness symptoms and treatments; these activities will tend to increase in the future
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