Abstract

AbstractService providers use objective models to map system quality of service (QoS) conditions to an estimated mean opinion score (MOS) in order to assess users' quality of experience (QoE). In contrast with earlier studies, we propose a hybrid model for call services that models the MOS in terms of the received signal strength indicator (RSSI) using a machine learning approach. Unlike most existing studies, which focus on maximizing the sum‐MOS of all users, we aim to maximize the average number of satisfied users in order to allocate optimal power to each user while ensuring the minimum data rate for each of them. Simulation results show that the proposed hybrid model outperforms the conventional objective model in terms of MOS per user and the probability of user satisfaction. Furthermore, when compared to conventional sum‐MOS and sum‐rate maximization problems, users are more satisfied with the proposed problem. In addition, we will present a joint power allocation and admission control problem due to the limited power available to meet the needs of all users. The findings show a trade‐off between the number of admitted users and their level of satisfaction, giving operators valuable insight into how to better utilize their network resources.

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