QUALITY OF BLENDED LEARNING COURSES: STUDENTS’ PERSPECTIVE

Abstract

This research paper focuses on studying students' perspectives on the quality of online course developed to support traditional face-to-face learning, specifically exploring their satisfaction levels. The study aims to identify the factors influencing student satisfaction and their impact on academic performance. A questionnaire was developed, consisting of four evaluated areas: course content and design, organization and preparation of training, communication and support in the learning process, and evaluation. The questionnaire was administered to 51 students who completed an Object-Oriented Programming course. The collected data was analysed using statistical techniques, including skewness and kurtosis indexes, Cronbach's alpha coefficients, average variance extracted (AVE), composite reliability (CR), and principal component analysis (PCA). The findings revealed a generally positive perception of course content, organization, communication, and evaluation with specific areas identified for improvement. The findings emphasize the importance of addressing students' satisfaction to enhance the overall quality of blended learning courses. The study contributes to the existing literature on student satisfaction with learning courses for blended learning. It highlights the need for institutions to prioritize course quality to meet students' expectations and needs.