Abstract
A guide for evaluating the benefits of the quality measurement and reporting system currently in use at IBM's facility in Essex Junction, Vermont, is presented. Due to the needs of business to maintain a higher quality level in the manufacturing environment, a flexible and easily maintained quality control system became a necessity. A system was installed to meet the needs of all levels of management, engineering, and manufacturing personnel while providing timely and consistent data in a super-friendly environment. The quality measurement system looks at various aspects critical to a semiconductor manufacturing line. Process compliance, product reliability, documentation, foreign material on wafers, and environmental contamination are some examples. The quality reporting system uses IBM software applications. The structured query language (SQL) and query management facility (QMF) are the applications used for data management. The data are stored in relational databases which, combined with the use of SQL and QMF, create a highly efficient and flexible system. >
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