Quality management model to bring security culture promotion to the hospitals of the Secretaria de Salud in Hidalgo, Mexico

Abstract

Patient safety is a priority at any level of health care, each stakeholder involved in the process serves as a key element for efficient care, providing quality, safe, and on time procedures that generate key indicators for the development of our state and our country. Multiple actions have been carried out to highlight the importance of this issue, small nuclei actions to even large specialized care units relate particular efforts that generate large-scale results and that directly impact in statistics at the state, national and global levels which reflect the commitment to a universal right: health. Generating a program that standardizes and promotes the culture of safety in the procedures carried out in a second and third level of care, consolidates a strategy of the Secretaría de Salud in Hidalgo with its 16 hospitals distributed within the State; this strategy, encourages commitment to safe, efficient and quality care. The development of this article, will focus on the educational and quality management strategy implemented, which aims to join efforts and align policies with the vision of zero preventable deaths of the Patient Safety Movement, a movement with the participation of 43 countries.