Abstract

The value of for any product cannot be over emphasized. From the inception of a product in Market requirements to Engineering specification, vendor selection and qualification, manufacturing assembly processes, and review of customer satisfaction ratings, impacts a company's success or lack thereof. It can't be added on or tested in, needs to be involved along the entire development process. Failure to do so practically ensures problems in the field-at the customer's location. You don't want problems coming from that direction, so fix quality into the product from the very beginning.

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