Abstract
Quality indicators applied in a nursing continuing education program of a high complexity university hospital from Brazil: III - training indicator
Highlights
The use of quality indicators in health services aims to ensure the quality of care provided to patients, and is extremely important for the management of services (OLIVEIRA; NICOLA; SOUZA, 2014; FUGAÇA; CUBAS; CARVALHO, 2015)
In Brazil there is a gap related to indicators that represent the quality of nursing care in hospitals (FUGAÇA; CUBAS; CARVALHO, 2015), which is reflected in the indicators of continuing education programs focused on Nursing
The Training Cycle of CHU (TCCHU) was effective in offering training to the professionals
Summary
The use of quality indicators in health services aims to ensure the quality of care provided to patients, and is extremely important for the management of services (OLIVEIRA; NICOLA; SOUZA, 2014; FUGAÇA; CUBAS; CARVALHO, 2015). They can be used by healthcare organizations to assess, monitor and improve service quality levels (HASHJIN et al, 2014; OLIVEIRA; NICOLA; SOUZA, 2014). In Brazil there is a gap related to indicators that represent the quality of nursing care in hospitals (FUGAÇA; CUBAS; CARVALHO, 2015), which is reflected in the indicators of continuing education programs focused on Nursing. Continuing education can serve as an alternative for training and increasing of knowledge in the public institutions that cannot change the profile of their professionals
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