Quality Education Factor Effects on Student Satisfaction in Saudi Arabian Universities

Abstract

This research examines the level of student satisfaction in Saudi Arabian universities. The research studied factors such as classroom facilities, available courses, learning environment, e-learning methods, type of leadership, and instructor's expertise. Four-hundred students responded to a questionnaire on three different campuses with a 5-point Likert scale. Regression analysis results of student responses showed a significant impact on students’ satisfaction with varying degrees of strength. Most importantly, classroom facilities and instructor expertise had a more substantial effect among all variables, whereas learning environment and type of leadership had the least impact. Hence, university policymakers should focus more on classroom facilities and instructor expertise to increase students’ satisfaction in their universities. Keywords: Classroom facilities, Available courses, Learning environment, E-learning methods, Type of leadership, Instructor's expertise, Education Quality DOI: 10.7176/JEP/11-9-10 Publication date: March 31 st 2020