Quality Control Outsole in Line Press Outsole Department Technical PT KMK Global Sports (K2)

Abstract

PT. KMK Global Sports 2 is a company shoeindustrymanufacturing. Output Productsat PT. KMK Global Sports 2 is Converse. As we know, the shoe industry in Indonesia has significant progress. These conditions began with domestic shoe manufacturers, which are generally small industries (home industries) with low quality, now has developed into a large-scale shoe manufacturer that is capable of producing shoes of international standard, therefore as a manufacturer producing shoes PT. KMK Global Sports 2 is required to always maintain and improve product quality. The problem of product quality in the Hot Press Outsole Line at the Technical Department, PT KMK Global Sports (K2) is the number of Outsole defects that occur during the production process. For the first step, look for types of defect outsole in PT. KKK Global Sports in Converse Japan shoes. Then look for the big defects using the Pareto Diagram. After we get the biggest defect, we use Fishbone diagram (Cause and effect) to solve the problem. From the results of Pareto Diagram, the biggest defect isdefect of Less Material which is analyzed usin g Fishbone diagram and the main problems founded from the Human, Method and Material factors. The solution to solve the problem is that we can use materials that suitable with standards and must follow the Standard Operating Procedure as well as carry out strict supervision so that defects can be reduced and attempted not to occur again. This is to improve quality and increase customer satisfaction. Keywords: Quality Control, Defect, Pareto, Fishbone, Hot Press Outsole Line, Standard Operational Procedure