Abstract
Aim Affirm through the survey, the satisfaction of the participants of ERC ALS courses in Serbia and compare the collected data from previous years to the data about quality of the courses from the other countries. Method: The processed data were gathered in CMS system, included preparation of the courses, the reports of the course director and evaluation questionnaires that have been filled in by the seminar attendants. Twelve questions that are related to the organization and performance of ALS seminary have been processed. The criteria for inclusion was that at least one ERC ALS seminary has been held in the country, that has been a part of this survey, and that the organizer has enabled evaluation by the presence of an participants e-mail addresses. Results: Results implicate data collected in 37 countries, where ERC ALS courses took place in first five months of the year, and contain internet addresses of the participants. Seventeen of them have complete data. The number of ERC ALS training course is 1.02/100.000 inhabitants, with minimal value of 0.11/100.000 inhabitants in Italy, to the maximum value 8.44/100.000 inhabitants in Denmark. It's 2.81/100.000 in Serbia. The average number of organized ERC ALS courses is 0.83/1.000.000 inhabitants and the lowest is in Turkey, where upon 1.000.000 residents, 0.05 courses were organized. The highest number of organized training courses has taken place in Denmark, with the number of 5.53 courses upon million habitants. Serbia has arranged 2.81 course upon one million residents, where the activity and the agility of the course organizer has been graded with an excellent mark. The Egypt's attendants valuated -100% the usefulness of the course content with the highest grade. The Dutch were the least satisfied with the content of the course, and their result is just above the figure of 87%. Right behind them are the Italians, Slovenians, Finns, Swedish placed. In Serbia, the grade is 96.49% and is among the best in Europe. Training course will be recommended 100% by the Serbian attendants. Conclusion The change of the performance and the method of work of the course, human resource renewal brought the new quality in presentation the ERC training in Serbia. Young and enthusiastic instructors, significantly contributed with the enthusiasm, enjoyable and regular method of presentation, so the seminary ERC ALS can get one of the highest grades in Europe, in fact, the highest mark according to the satisfaction of the attendants.
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