Abstract
This paper reports the main findings of a study which focused on Quality Circle Programme evaluation. Amongst the major findings are few companies appear to have clear objectives when introducing a programme of Quality Circles and their evaluation is virtually non–existent, and there is a need for a method of evaluation which assists the justification of a Circle programme in terms of its achievements and to provide pointers on how the programme may be developed. The research has identified a series of questions which will aid the development of such a method. The importance of integrating a programme of Quality Circles into a company–wide process of continuous quality improvement is also examined.
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