Quality Circle: Maximizing the Productivity in Coal Handling Plant Through Why-Why Technique

Abstract

AbstractIn the contemporary world of manufacturing due to highly competitive nature of the market, the manufacturing organizations have started to look for different approaches and practices. Every organization starting from manufacturing industry to banks, hospital, school, wants profit as much as possible with continual improvement. One of the techniques is quality circle (QC) which is most effective industrial problem-solving tool that can be aimed for customer satisfaction with zero defect. The observed data were analyzed through various problem-solving techniques like Vilfredo Pareto analysis and Ishikawa diagram. After successful implementation of quality circle, the following results were obtained: Gradually maximizes the availability of the equipment and minimizes the delay time of the industry. In this paper, why-why analysis tool is initiated for problem solving of coal handling equipment. Further, QC builds the motivation to employees ensure their finest for the firm, which not only boost the output of the firm, but also assistances in showing the potential of an individual. Finally, these assistances were emerging the intelligence of belongingness toward their work.KeywordsQuality circleQuality toolsProblem-solving techniquesWhy-why techniqueCoal handling industry