Abstract

To maintain optimal quality characteristics in the defined specification limits is a vital decision for any industry and service system. To avoid nonconformity in outputs, the stream of variations and their potential causes must be identified so that the response variables fall into desirable limits across the manufacturing or service chain. Response surface methodology is considered as a powerful technique to facilitate the analysis of the mentioned problem. This paper presents the general quality chain design problem as a mathematical program and also proposes a method to solve it using multiple response surface methodology. An example of multistage processes is analyzed by the proposed approach to show its efficacies numerically and analytically.

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