Abstract
In today’s scenario every business organization will try to establish their own objectives/Goals for successful execution in every stage of business performance management system. Benchmarking plays a major role in today’s high competitive work culture in order to compare the actual performance or output against the known standards. Using benchmarking tool we can assess the performance of business process by measuring the quality of resources, cost of resources, Market share assessment and customer satisfaction level etc are some of the factors which are strongly considered for evaluation. With the help of this tool we can find out the strength and weakness of the organization. In this paper attempt has been made to conduct survey analysis based on literature review information. The study is focused on the performance of engineering educational institutions in India with strong vision and mission statements. Hence a detailed survey form is designed using Google form applications with all parameters.
Highlights
Benchmarking is the process of comparing the cost, time, Quantity and quality of specific method to be improved
This study describes the detailed review of literature about benchmarking process that will facilitate the researchers, academicians and Managerial personals for enriching the best quality practices by using benchmarking process
Bench marking is said to be the tool used for comparing the both strength and weakness of the organization
Summary
Benchmarking is the process of comparing the cost, time, Quantity and quality of specific method to be improved. As per recent scenario customers demand for high quality, Increased service satisfaction through Benchmarking by means of comparison of other organization who are best in service and other aspects. Benchmarking is said to be the competitive tool used for measuring the inline activities of companies with against other organization to improve the objectives of organization. The following are the goals of benchmarking process as listed below: 1) Validation of clear objectives, fixed targets and applications. 3) Determination of best practices to achieve the objectives. 4) Implementing best practices within the company. 5) Providing motivation in teams and encourage the empowerment employee.
Sign-in/Register to view highlights & summary Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callDisclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
