Quality Approaches in a Large Software House

Abstract

Many methods, techniques, standards and tools exist for controlling software development, but large, complex projects may face extra problems due to continuous, rapid changes during the project life cycle. Such changes must be tracked, analysed, and reconciled to ensure high quality in the end-product; otherwise problems may be lost or ignored in the overall complexity. A large software company needs to develop effective procedures to control their whole organisation's projects; for example to control more than 100 different types of projects at the same time is a big challenge for most large software companies. This paper is a case study on how a large company benefits from using quality assurance processes and quality standards. It provides details of the process engineering system running in Kent Ridge Digital Labs (KRDL). Most of project managers and top directors in KRDL believe that “Good quality software will save millions of dollars!” This paper also highlights the benefits of KRDL being able to handle more than 100 projects at the same time and still provide high quality software.