Quality approach in the development of management information system in higher education

Fory Armin Naway,Ikhfan Haris,Arifin Suking,Abdul Rahmat

doi:10.24912/jm.v22i1.316

Abstract

Management Information Systems (MIS) is a data processing procedure based on the information technology as a tool to produce the information in a timely and effective way to support the management in decision making process. In developing a management information system, quality approach has become essential factor due to the function of quality control in assuring the performance of the organization activities. Establishing of Management Information Systems at the higher education institution driven by many reason, such as: (1) Management Information Systems is designed to support the operations, management, and decision functions of an organization, (2) Management Information Systems enable the organizations planning, control, and operational functions to be carried out effectively and the means of efficient coordination between Departments; quick and reliable referencing (3) Management Information System could be a tool by striving to highest quality standards in the teaching and learning process, (4) Management Information Systems provides a valuable time-saving benefit to the workforce in term of quick and reliable referencing; access to relevant data and documents; use of less labor; improvement in organizational and departmental techniques; management of day-to-day activities and (5) Management Information Systems can effectively respond to the changing of society demands in their interest in dependable and reliable information as well as easily accessible with interactively forms. This paper describes the quality approach in developing of Management Information system in Higher Education Institution, which highlighted the role Management Information Systems plays in the success of the operation and in allowing the higher education institution to evolve and meet the challenges posed by the government, students and other stakeholders.

Highlights

In the management of an institution of higher education, data and information are important assets both in academic and non-academic activities (George and King, 1991; Davy, 1998; Neyland and Surridge, 2002; Merzuki and Latif 2017)
In the process of education, quality is influenced by various factors, among others: infrastructure, raw data, information management methodology, management and administrative support, resource availability and organizational environment While quality indicators for information system results generally refer to achievement or performance achieved by institutions in a certain period of time, for example in producing information products that are used for various development activities in the organization
In a university context this decision usually relates to the following areas: (a) personnel issues: educative personnel, administrative staff, and students; (b) curriculum development and improvement; (c) efforts to increase the quantity and quality of graduates and (d) research and development and (3) Management oversight, at this level of management, information is required for technical decision making

Summary

Introduction

In the management of an institution of higher education, data and information are important assets both in academic and non-academic activities (George and King, 1991; Davy, 1998; Neyland and Surridge, 2002; Merzuki and Latif 2017).

Results

Conclusion