Qualitative research on the effect of the implementation of electronic medical records based on electronic medical records

Abstract

Objective To explore the reasons for disharmony between medical staff and medical staff because of electronic clinical ordering, to specificate electronic medical order in ward in order to create a harmonious relationship between doctors and nurses. Methods The methods of qualitative research conducted in-depth interviews of 12 medical staff, field recordings and transcripts, and the method of content analysis were used. Results Two themes were sublimated: medical staff reasons: lack of communication between the medical staff; new doctors didn't have a good command of medical norms of specialist electronic orders; on the responsibility of checking the doctor's advice problems may lead to potential adverse events occurrence. System equipment reason: the electronic doctor's advice system set up the problem; the office computer quantity is insufficient. Conclusions Nonstandard electronic medical management leads to the disharmony of health care. It is suggested to standardize the management of electronic medical advice by implementation of the responsibility to avoid medical coupling errors. The health care workers need to strengthen communication, mutual understanding and forgiveness, in order to create a harmonious medical environment. Key words: Electronic medical advice; Health care relationship; Effective communication; Medical doctor's advice