Quadruple culture type approaches impacting employees attributes

Muhammad Shafiq,Muhammad Imran Qureshi

doi:10.31580/jmi.v2i1.3

Abstract

The study examines the relationship among organizational culture, employee performance, employee satisfaction and turnover in the telecommunication sector of Pakistan. Empirical studies are needed to understand the phenomena, so that the organizations would be able to handle the barriers in management objectives. It was a field study so survey was formed and conducted; data was gathered through distributed questionnaires from 260 employees of public & private, national and multinationals organizations from the cities of Rawalpindi-Islamabad. All the employees willingly participated in the survey though their confidentiality was in tacked. Interestingly the results of this specific investigation make this study unique and important as it indicated that organizational culture types Community, Innovative, Competitive and Bureaucratic on employee performance, satisfaction and turnover have different impacts. The study relies on cross-sectional data obtained once from employees of multiple multinationals and national organizations. The employees were from all three types of organizations i.e. service providers, contractors and sub-contractors. Regression tests were applied to analyze the data. . It leads to conclusion that employees are performing well, even being unsatisfied and want to remain with their current jobs. This study provides the knowledge that the results of the measures of same constructs cannot be same across different cultures and countries. With this study government and managers should realize the alarming situation in their organizations regarding employeesâ€™ behaviors in sometimes unfeasible organizational cultures. The future studies should examine the political and economic constructs and their influence on organizational culture and employees. The present study wishes to contribute in the knowledge gap regarding how organizational culture is impacting employeesâ€™ performance, satisfaction and turnover in telecommunication sector of Pakistan It also raises the importance for exploring and developing the theories on the basis of economic and political aspects rather perceiving single theory equally across different cultures.

Highlights

Organizations are becoming more culturally diverse, mainly because of their operations globally
Employees’ perception of the organizational culture influences the turnover (Sheridan 1992), determinants of individual and collective organizational turnover, both have been researched in the past (Huselid 1995)
This study will focus to explore the Impacts of Organizational culture in the telecom sector of Pakistan, monitoring the employee’s behaviors in their performance, satisfaction and turnover

Summary

Introduction

Organizations are becoming more culturally diverse, mainly because of their operations globally. This study will focus to explore the Impacts of Organizational culture in the telecom sector of Pakistan, monitoring the employee’s behaviors in their performance, satisfaction and turnover. This study is significant in this context to help the grown telecommunication industry in general, and the organizations which are facing a problem of employee loyalty and satisfaction. Pakistan facing recession and inflation in slow economy growth and in layoffs, it is important to see the organizational culture impact on employee attributes In this era of organizations mergers and employee layoffs, this study can be a big leap forward for management and researchers to explore the diverse attributes of organization-employee relationship. Investigate impact of organizational culture on employee performance, satisfaction and turnover in telecommunication sector of Pakistan. A great extent of research focused on the internal integration of the organization and its external adjustment (Schein 1992, Xin et al, 2002)

Literature review

Results

Result