Q&A: Humanitarian operations, the spread of harmful information and data protection

Abstract

In this Q&A, the Review talks to Delphine van Solinge and Massimo Marelli of the International Committee of the Red Cross (ICRC). Van Solinge is the ICRC's focal point for understanding how digital technologies and the spread of harmful information affect populations living in conflict environments, and what this means for humanitarian action. To this end, her portfolio is focused on exploring, on behalf of the ICRC and through partnerships, how to mitigate the risks that digital technologies bring in humanitarian settings and ensure relevant protection responses in the digital age. Marelli is Head of the ICRC's Data Protection Office (DPO). During his tenure with the ICRC, the organization has chartered new pathways for how it can carry out its operational work, while ensuring that the data of the affected people which it serves, as well those of its employees, are well protected.During this conversation, van Solinge and Marelli discuss how their areas of work complement and reinforce each other, forming two halves of the same coin with regard to how digital information and data can both be used for positive change and misused in humanitarian settings. Marelli highlights how humanitarian organizations process, protect and use data and digital information. Van Solinge discusses how through misinformation, disinformation and hate speech, information can be manipulated and spread using digital technologies – particularly in the age of the COVID-19, when populations are more reliant on digital communication technologies. Among the issues they discuss are how digital technologies can be used positively, the ethical considerations that humanitarian organizations should take into account, and the possible paths forward for public–private sector collaborations on this theme.