Putting the Strategy into Action.

Abstract

J C P H – Vol. 68, no 4 – juillet–aout 2015 360 Board. I now look forward to joining the CSHP Executive Committee for my 3-year term as Vision Liaison, starting as President Elect for the coming year. Throughout my career, I have witnessed the growth of our profession and the impact of this change on patients’ health outcomes. Measures such as those published in the Hospital Pharmacy in Canada Report (www.lillyhospitalsurvey.ca/hpc2/content/rep_ 2015_toc.asp) and those included in the CSHP 2015 initiative (www.cshp.ca/cshp2015/index_e.asp) and the American Society of Health-System Pharmacists’ Pharmacy Practice Model Initiative (www.ashp.org/ppmi) help in monitoring progress toward objectives, comparing performance with benchmarks, assessing real value delivered to “customers”, and identifying improvement opportunities. Performance measures are crucial elements in driving change, as we can’t manage what we can’t measure! The key to successful strategy implementation will be to select the measures that best capture desired performance and then to review progress on these measures regularly and report developments to our members, supporters and stakeholders. The CSHP Strategic Plan 2015–2018 is our opportunity to contribute to the achievement of our vision and to put ideas for improvement into action. It is our opportunity to shape our Society for years to come!