Abstract

<span lang="EN-GB">This paper highlights the barriers that have led to a delay in the implementation of E-Health services in Iraq. A new framework is proposed to improve the E-Health sector using a SECI model which describes how explicit and tacit knowledge is generated, transferred, and recreated in organizations through main stages (socialization, externalization, combination and internalization). Class association rules (CARs) is integrated to mine the SECI model by extracting related rules which correspond to the medical advice. The proposed framework (SECICAR) can be done through a web portal to assemble healthcare professionals, patients in one environment. SECICAR will be applied to the hypertension community to show that disease if left untreated, frequently leads to serious illnesses such as heart disease. The SECICAR aims to facilitate the dissemination of tacit knowledge, which is explicit to hypertensives, in the form of strategies, guidelines and best practices. The validation of the SECICAR results displays satisfactory accuracy and reliability. Heuristic evaluation was used to test the web portal, the participants stating that there were no major issues regarding its usability.</span>

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