Abstract
This paper focuses on factors affecting the use of Information and communication technologies within a primary health care environment. A case study was carried out to investigate opinions and views of Primary Health Care staff on the provision of electronic health in the UK. The study found that in addition to anticipated concerns such as cost, clinician attitudes to IT, and organisational culture, staff also had concerns such as security and psychological aspects of implementing electronic health among others. The paper discusses the findings of the study and makes recommendations for best practice to ensure success in the pursuit of electronic health in the UK.
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