Public Perception, Privacy, Safety, and Ethical Considerations of Communication Robots in Law Enforcement

Abstract

To assist and protect citizen communities and police officers, robots have been developed for situational responses (e.g., explosive ordinance disposal). However, the robots used by law enforcement are typically expensive, can be difficult to operate, and do not readily facilitate communication between individuals. Recent research by the authors examined how communication impacts trust between robots and humans in the context of law enforcement. Using a mobile communication robot, law enforcement officers (LEOs) reported high levels of trust because the robot provided near face-to-face interaction using screens, microphones, and speakers. This paper seeks to expand upon the previous findings by discussing public perception, privacy, safety, and ethical considerations as they pertain to communication robots utilized in law enforcement. In the following, the authors explain their primary research thrusts and provide their plan for expanded stakeholder involvement for future research. For the future work, the authors will work with stakeholders to develop ethically grounded communication robots and accompanying education programs that enhance communication, trust, transparency, and accessibility between LEOs and citizens communities.