Abstract

Effective and efficient service delivery of urban service is paramount, especially in the ever-growing urban population. A high number of populations residing in urban areas has increased waste generation. Around the world, municipalities, especially in developing countries have to increase their waste management budget and various initiatives to deal with the generated waste. One of the preferable initiatives for developing countries in dealing with waste management issues is through the involvement of the public in the process and practices. Therefore, the purpose of this paper is to evaluate the perception of the public involvement in the process and practices of solid waste management in Johor Bharu, Johor, Malaysia. A total of 260 respondents in a mixed density residential housing scheme participated in the questionnaires survey. Therefore, several recommendations are put forward to enhance the cooperation of the public and municipalities in the solid waste management process and practices.

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