Abstract
Public organisations are developing the potential of information technology to drive smart working as collaborative innovation in order to shape sustainable organisation for public value creation. Smart working is emerging as a new way to enable the work relationship as a framework which fosters collaborative innovation. Public organisations are embracing smart working mind set and practices as a way to enhance collaborative innovation and achieve sustainability as a vision for innovation and change in managing res publica, developing the social and human side in collaborative smart working by using the potential of information technology.
Highlights
Today, the advent of information and communication technology (ICT) is leading to digital, smart, agile and sustainable public organisations
The study is theoretical and relies on a literature review and analysis relating to public organisations that aim to drive innovation by embracing information technology in order to develop smartness and sustainability, by opening to smart working as collaborative innovation and strengthening digital and smart platforms to contribute to value creation for public wealth
Sustainability-oriented and smart-driven public organisations are using technological advancements and developments in order to drive collaborative innovation and change the way by which employees and organisations relate to workplace management
Summary
The advent of information and communication technology (ICT) is leading to digital, smart, agile and sustainable public organisations. ICT is opening up the way to smart and sustainable public organisations which drive innovation to enable efficiency and effectiveness, to deliver services and operations [15], to serve the public interest [16] by designing collaborative processes that involve private and public organisations to support value creation [17]. The advent of ICT supports open and public innovation within a networked governance [18, 19], and helps public organisations to enable citizens as active coproducers of social, democratic and public value [20]. ICT is driving digital and smart public organisations to support public value creation processes and develop open innovation that enables better processes and performances within communities and ecosystems [33].
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