Public Meeting Facilitation

Abstract

During the record 2009 flood, the city of Fargo, North Dakota, United States held daily televised public meetings. Unknown to many citizens, the city also held private premeetings to prepare for the public meetings. The present study examined city leaders’ naïve theories of meeting facilitation in light of a minimalist view of public meetings ( McComas, 2001 ). Interviews of city leaders during and after the flood, as well as meeting transcripts, were analyzed. Findings indicated that city leaders believed debate about controversial issues should be contained within private premeetings, where leaders planned how to be open with citizens during public meetings. City leaders also believed public meetings had to portray a calm yet urgent image for the public. City leaders used micro-level (e.g., humor, explicit vigilant messages, and metaphor) and macro-level (transparency) processes to communicatively accomplish their desires.