Abstract
GAIL E. BOND, MN, RN, received her master's degree from the University of Oregon in Portland, Oregon. Ms. Bond is the Director of Hospital Quality at Physicians and Surgeons Hospital in Portland, Oregon. VIRGINIA DEL TOGNO-ARMANASCO, MN, RN, received her master's degree from the University of Oregon in Portland, Oregon. Ms. Del Togno-Armanasco is the Director of Nursing at Cedar Hills Hospital in Portland, Oregon.
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