Public Issues in Accessing Healthcare Facilities: A Case Study of Multan

Abstract

Background: This study focuses on the challenges faced by the residents of Multan in accessing public healthcare facilities. It aims to identify the key issues hindering effective healthcare delivery. Methods: The study employs a quantitative approach, using a questionnaire based on Eide et al.'s (2015) research. This questionnaire, comprising 18 questions, is designed to evaluate barriers in healthcare access. Data is analyzed using mean and standard deviation calculations on a Likert scale, processed through SPSS version 25. Results: The findings reveal significant difficulties faced by Multan's populace in accessing healthcare services. Major issues include travel expenses, inadequate medical checkups, scarcity of medicines, lack of equipment and accommodation, and frequent unavailability of specialized doctors. Additionally, the study highlights that women encounter more obstacles in receiving healthcare. Conclusion: The study concludes by recommending strategies to improve healthcare access in Multan. These include the implementation of proper checklists and timetables, ensuring the availability of medicines and accommodation, staff training, and fostering collaboration between the public and private sectors, including support from economically stronger individuals and NGOs. These measures are crucial for enhancing healthcare facilities and reducing accessibility issues.