Abstract

Goal: To detect the state of communications between municipal authorities and the population; to devise recommendations on creating public information system to improve communications between municipal authorities and the population. Methods: The study is based on the results of opinion poll ‘Information Needs of the Population of Gubkinskiy Urban District’ conducted in Gubkinskiy urban district in 2010, which included: - a questionnaire survey (a representative sample, based on three criteria – type of settlement, sex, age, n=600 of respondents, standard sampling error did not exceed 4.5%); - a survey of experts (the group of experts included municipal employees, who work with public information system, n=50 respondents). Results: The author suggests a model of public information system for managing a municipal entity and improving communications between the authorities and the population. Scope of application: The results can be used by analytical subdivisions of local authority departments; in special-purpose programmes to improve public information systems of municipal government; in designing academic courses for university students majoring in State and Municipal Management. DOI: http://dx.doi.org/10.12731/2218-7405-2013-8-39

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