Abstract

The purpose of this work is to share methods used and lessons learned during a comprehensive inter-institutional pandemic disaster response in Heidelberg, Germany, conveying experiences of the regional SARS-CoV-2 vaccination rollout campaign for up to 1,000,000 vaccines in the year 2020. In this volatile, uncertain, complex, and ambiguous (VUCA) environment, the following five strategic elements were pertinent for institutional arrangements so that specific contributions of the various project partners would be available fast without the necessity of extensive negotiations or information exchange: (1) robust mandate, (2) use of established networks, (3) fast onboarding and securing of commitment of project partners, (4) informed planning of supply capacity, and (5) securing the availability of critical items. Planning tools included analyses through a VUCA lens, analyses of stakeholders and their management, possible failures, and management of main risks including mitigation strategies. The method of the present analysis (VUCA factors combined with analyses of possible failures, and management of stakeholders and risks) can theoretically be adjusted to any public health care emergency anywhere across the globe. Lessons learned include ten tactical leadership priorities and ten major pitfalls.

Highlights

  • COVID-19 is caused by infection from the novel coronavirus called SARS-CoV-2

  • The purpose of this work is to share methods used and lessons learned during a comprehensive inter-institutional pandemic disaster response in Heidelberg, Germany, conveying experiences of the regional vaccination rollout campaign in the year 2020

  • The authorship team was directly involved in this interdisciplinary disaster response mission on a local level and represents the following collaborating institutions and stakeholders: the local public health service, fire and disaster management agency, civil–military collaboration units of the Bundeswehr (Federal Armed Forces of Germany), and the medical faculty of the University of Heidelberg, and for this mission they provided four of the five ingredients identified by Partners in Health as fundamental for strengthening health systems: staff, stuff, spaces, and systems [13]

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Summary

Introduction

COVID-19 (coronavirus disease 2019) is caused by infection from the novel coronavirus called SARS-CoV-2 (severe acute respiratory syndrome coronavirus 2). Vaccination is expected to prevent further spread of SARS-CoV-2. The first SARS-CoV-2 vaccine, based on mRNA technology, received conditional approval in the European Union (EU) on 21 December 2020, and subsequently (as of 16 April 2021), three more vaccines (mRNA and vectorbased) were available for use in the EU [2,3,4,5,6]. In order to stimulate rapid rollout of vaccinations, the German Federal government initiated an unprecedented vaccination campaign in November 2020 with clusters of regional vaccination centers working on ambitious timelines to prioritize the protection of at-risk-populations and achieve fast population immunity [7]. The purpose of this work is to share methods used and lessons learned during a comprehensive inter-institutional pandemic disaster response in Heidelberg, Germany, conveying experiences of the regional vaccination rollout campaign in the year 2020. Five strategic elements were pertinent to streamline institutional arrangements (Table 1)

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