Abstract
Method Three waiting rooms with different design features and a sample of 253 women were evaluated: the physical variables measured were: noise, lighting, air speed, environmental humidity, temperature, suspended particles in air, and social density. Valid and reliable psychometric scales were developed to measure each socioenvironmental variable: Physical Comfort: Functionality, Physical Comfort: Spatial Perception, Wayfinding, Environmental meaning, Confidence and security in medical service, Human quality of care and Stress.
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