Abstract
The public sector through its various institutions purchases most of the equipment used by the elderly and disabled. The development of such equipment suffers from problems in that: (a) Sales of new products tend to grow slowly because the social service budget is usually under pressure and communications between the supplier and private purchasers tend to be difficult, (b) The equipment needs to be robust, reliable and flexible to deal with the diverse disabilities of the elderly and their diverse living conditions. In consequence, the development effort tends to be expensive in relation to short term market opportunities, (c) Few firms and sales outlets specialise in supplying aids for the elderly. The paper outlines a case study how these problems were overcome in relation to the development of a commode designed for use by the elderly.
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