Psychosocial risks, occupational stress and burnout syndrome in university workers from a Bioanalysis School

Abstract

To evaluate psychosocial risks, occupational stress and burnout syndrome in university workers from a Venezuelan bioanalysis school. Descriptive, cross-sectional study performed with a sample of 75 workers. The analysis of psychosocial risks, occupational stress and burnout syndrome was done using the CoPsoQ-istas21 methodology. The main psychosocial risks were work rhythm (80.8%) and insecure working conditions (54.9%). The most unfavorable health situations included double presence (52.7%); the intermediate situations were related to role conflict (38.9%); and the most favorable situations were associated with recognition (98.6%) and vertical confidence (94.3%). Both occupational stress (3%) and burnout syndrome (5%) were observed in the most unfavorable situations. There were direct relationships between seniority and wage scale (r=0.361; p<0.001); between occupational stress and burnout syndrome (r=0.512; p<0.01); and between work satisfaction and self-perceived health status (r=0.485; p<0.01). The description of positions and functions performed by workers should be analyzed and reinforced; moreover, staff performance indicators should be built and better mechanisms for work planning and systems of information should be established to help improve the School's managerial model.