Psychosocial Care Center: daily work and articulation with the network in the pandemic

Aline Delmondes Silvano,Felipe Aureliano Martins,Ana Karolina Lobo Da Silva,Flavio Adriano Borges,Mirelly Thaina De Oliveira Cebalho,Larissa De Almeida Rezio,Marina Nolli Bittencourt

doi:10.15253/2175-6783.20222371660

Aline Delmondes Silvano, Felipe Aureliano Martins + Show 5 more

Open Access

https://doi.org/10.15253/2175-6783.20222371660

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Abstract

Objective: to analyze the daily work of a Psychosocial Care Center and its articulation with the Psychosocial Care Network in the context of the COVID-19 pandemic. Methods: this is a qualitative study, produced by means of the researcher’s diary and semi-structured interviews with nine health professionals, submitted to thematic-categorical content analysis. Results: the pandemic revealed failures in the management of services, lack of public investment, and the unpreparedness of professionals, intensifying work fragmentation, network disarticulation, non-assistance, and pre-existing asylum practices. Conclusion: the reality of the daily work of psychosocial care services shows that multifaceted actions that consider the complex social process of the psychiatric reform are necessary, especially in the pandemic, seeking the effective institutionalization of the psychosocial care model and the formation of centers of resistance to the established asylum model.

Highlights

Objective: to analyze the daily work of a Psychosocial Care Center and its articulation with the Psychosocial Care Network in the context of the COVID-19 pandemic
Conclusion: the reality of the daily work of psychosocial care services shows that multifaceted actions that consider the complex social process of the psychiatric reform are necessary, especially in the pandemic, seeking the effective institutionalization of the psychosocial care model and the formation of centers of resistance to the established asylum model
O estudo permitiu analisar o cotidiano do trabalho e articulação de um Centro de Atenção Psicossocial com a Rede de Atenção Psicossocial durante a pandemia, mostrando as dificuldades da equipe na (re) organização das ações ofertadas pelo referido Centro, mas principalmente, apontando a crise da COVID-19 como fator analisador que escancara e reforça problemas previamente instituídos no serviço, tais como a escassez de investimento em recursos materiais e humanos, a desarticulação da rede, a hierarquização e a falta de estratégias interprofissionais na equipe

Summary

Introduction

Objective: to analyze the daily work of a Psychosocial Care Center and its articulation with the Psychosocial Care Network in the context of the COVID-19 pandemic. Não foram incluídos nessa estratégia os novos usuários que procuraram o Centro de Atenção Psicossocial pela primeira vez durante a pandemia, que começaram a ser atendidos por meio de encaixes na fila de espera dos atendimentos: Esses pacientes antigos são acompanhados de perto pelo seu técnico de referência, por contato telefônico (P2).

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Results

Conclusion