Abstract
PurposeThis paper seeks to offer a commentary on Psychologically Informed Services: A Good Practice Guide, a recently published operational guidance document on developing psychologically informed environments (PIEs) in services for homeless people.Design/methodology/approachThe paper is an invited opinion piece and comment based on the specialist experience and viewpoint of the author in working with advocacy services in the UK and in the USA.FindingsThe new operational guidance is welcomed, with some provisos. Specifically, any emphasis on training for staff should certainly include an equal weighting on training for service users themselves in order to support positive self‐direction and development.Originality/valueServices that wish to develop as PIEs will need to ensure that service users are fully engaged and enabled through the process to identify their own needs.
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