Abstract

The study examined the joint and relative effects of emotional intelligence and communication skill on conflict management behaviour of labour leaders in Lagos State, Nigeria. A descriptive survey research design was adopted using questionnaire as the main instrument. 180 respondents (labour leaders) were purposively selected from ten (10) randomly selected industrial unions in Lagos State. Data collected were analysed using multiple regressions at 0.05 alpha levels. The findings indicated significant composite effect of communication skill and emotional intelligence on conflict management behaviour of labour leaders (R= .458; Adjusted R2 = .201 (20.1%); F (2,177) = 23.446, P Keywords: emotional intelligence, communication skills, conflict management behaviour, labour leaders.

Full Text
Published version (Free)

Talk to us

Join us for a 30 min session where you can share your feedback and ask us any queries you have

Schedule a call