Abstract

This research analyzed the effect of knowledge workers’ psychological contract on organizational commitment and work satisfaction. Data was collected thru a questionnaire survey given to 517 randomly selected Chinese knowledge workers in two state-owned engineering research institutions. The questionnaire contained items about the demographic profile of the respondents, psychological contract, organizational commitment and work satisfaction. The last three items were answered using a Likert rating scale ranging from 1 to 5 (strongly disagree to strongly agree). Descriptive statistics of the information on demographics was done together with reliability analysis, Pearson correlation and multiple regression of the data on the last three items on the questionnaire. The two dimensions of psychological contract were found to have a significant positive correlation with organizational commitment and work satisfaction. The three dimensions of organizational commitment were found to have a significant positive correlation with work satisfaction. From the regression model it was found that the fulfillment of knowledge workers’ psychological contract contributed to the development of increased organizational commitment which in turn contributed to increased knowledge workers’ job satisfaction level. This research investigated further the application of psychological contract in Chinese context and bridges the literature gap on analyzing the effects of Chinese psychological contract on work satisfaction through organizational commitment.

Highlights

  • Knowledge workers are employees who generate information and apply this information to produce original and creative works

  • Through regression analysis of the relationship between knowledge workers’ psychological contract and organizational commitment, this study finds that psychological contract has a significant positive impact on organizational commitment

  • This research reviewed literatures about psychological contract, organizational commitment and work satisfaction initially. It proposed hypotheses showing the relationship among psychological contract, organizational commitment and work satisfaction

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Summary

Introduction

Knowledge workers are employees who generate information and apply this information to produce original and creative works. The position of knowledge workers requires a high level of education, training and pro-. (2014) Psychological Contract, Organizational Commitment and Work Satisfaction: Survey of Researchers in Chinese State-Owned Engineering Research Institutions. The knowledge worker is the primary component of the firm’s human resources. Knowledge has become one of the most vital resources of companies. The generation of knowledge, its application and value-adding depends on knowledge workers. As the job market for knowledge workers becomes competitive, loyalty to the company is reduced since the major concern of knowledge workers becomes personal without due consideration to organizational stability [2]. How to increase the researchers’ work satisfaction has become the key point of strengthening human resource management in companies

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