Abstract
This study examines multi-stakeholders’ perceptions of vandalism at tourist attractions in two Asian cities: Bangkok and Singapore. It provides an opportunity to explore the differences and similarities in stakeholder attitudes towards attraction management and reveals desired levels of participation of community in managing vandalism in tourism. This mixed method research employs community survey and interviews of site managers and government officials as its main data collection approach. It also offers an innovative approach to data analysis using the severity and optimist/pessimist psychographic variables coupled with quantitative analytical techniques. The results reveal complex relationship between psychographic profiles, future and current time dimensions, and location. In conclusion, the study offers several recommendations to city managers and policymakers on methods of vandalism control. It also highlights the importance of cultural context and its influence on community involvement. While this study is limited to tourism attractions, it provides a solid foundation for future research, one that can extend into urban planning and public policy design.
Highlights
This study explores the perceptions and attitudes of key stakeholders and local community to vandalism in tourism sector
Analysis revealed no significant difference between perceived severity of property damage between Singapore and Bangkok, with both locations seeing it as a problem
This descriptive study presents an innovative approach to data analysis. It employs specific psychographic variables such as perceived severity index and the optimist/pessimist framework in an attempt to evaluate attitudes towards property damage at visitor attractions. It proves that a psychographic variable approach is quite effective at discerning communitybased perceptions and needs regarding vandalism control and property management
Summary
This study explores the perceptions and attitudes of key stakeholders and local community to vandalism in tourism sector. The key stakeholders are broadly identified as attraction management, i.e., site managers and local government officials responsible for policies and procedures that inform and guide visitor behaviour. The identified key stakeholders include individuals directly involved in site management. Local communities are identified as both residents and businesses within a one-kilometre radius of the tourist attractions being investigated. Tosun [1] states that local community can influence the development of tourist attractions and enable their success or failure within tourism industry. Local attitudes need to be considered in order to develop successful strategies to control property damage
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