Abstract

Recently, there has been an increase in the level of stress, depression and aggression among the population, especially among students of general education institutions. To date, there are no solutions that track the psycho-emotional state of students, allowing them to build predictive models of behavior of schoolchildren, as well as solutions for high-quality, with the possibility of maintaining anonymity, psychological support. Psychologists in these institutions spend at least % of their time distributing and checking tests and methodological materials. The created solution is a platform that allows to optimize the psychologist’s time and increase the effectiveness of psychological care in educational institutions. The main problems: % of schoolchildren are in a state of depression (FSAI “NMRC of Children’s Health” Ministry of Health of Russia ()); % of schoolchildren experience a high level of stress (RNMC ()); % of schoolchildren show aggression (RNMC ()); The solution is a platform that provides the following functionality. Psychologists receive Video consultations and chat; Validated tests; Test Constructor; Tips for schoolchildren; Analysis of test results. For the school management the solutions provide Analytical reports by fi lters: region, school, class, gender, age; Real-time statistics of results; Identifi cation of abnormal patterns of behavior and confl icts in real time. For schoolchildren they include The “need help” button; Anonymous consultations; Advice from a psychologist; Modern interface. Technology is a web–based solution with a nested CRM system, as well as machine learning methods for creating predictive behavior models. The main value of this solution is to reduce the time of the psychologist for the distribution and verifi cation of tests, which will allow more time to devote to consultations. Students will also have the opportunity to request the help of a specialist, including anonymously. Such approaches can reduce the level of aggression and stress among students of general education institutions.

Full Text
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