Abstract
Background/Aims Kaiser Permanente (KP) has been working to develop a standardized approach to preventive care for Medicare members that includes completion of a Total Health Assessment questionnaire to provide data that the patient’s health care team can use to generate a personal prevention plan as part of an Annual Wellness Visit. In order to minimize the need for clinic staff to enter data into the EMR and to administer the questionnaire orally when the information is needed immediately, we have been evaluating administration using Interactive Voice Response (IVR) and online questionnaire administration.
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