Providing a voice to the experience of bereavement support at Mexican workplaces

Abstract

Literature on grief in the workplace is mainly represented in the last three decades and is predominantly western focused. An interpretative phenomenological research study was conducted using criterion sampling to recruit nine participants working full time in Mexican organizations who had a death loss of a close family member in 2018, 2019, 2020, or the first six months of 2021. Participants were interviewed to explore the types of practices offered from their workplace and the implications of those practices, and the felt experience as they made meaning through narrative and visual representation. Results revealed inconsistencies in organizations related to bereavement practices, such as organizations inconsistent communication of bereavement, providing time off, providing flexible bereavement support, and providing financial support for employees exists in the Mexican workplace. The implications of such practices were those of lack of organizational compassion, and insufficient flexibility around work expectations, financial support, and psychological support.