Provider-Nurse Communication

Abstract

This chapter provides an in-depth look at the barriers to achieving accurate and efficient communication in the emergency department setting and examines successful communication tools and strategies. Potential barriers that limit effective communication include environmental, interpersonal, and inadequate communication techniques. These barriers contribute to communication breakdown as well as inaccurate communication between providers and nurses, which can adversely affect patient care. This chapter highlights successful communication techniques to maximize teamwork and collaboration, develop effective communication skills, and systematize communication through the use of standardized communication strategies. Through specific problem-based clinical scenarios, this chapter will demonstrate the application of proven communication strategies to overcome barriers and achieve effective provider-nurse communication in the emergency department.