Abstract
Knowledge absorption, information, and management tactics play a vital role for organizations to pursue process improvement. In this work, we aim to support organizations in building a prototype business process improvement plan through an evidence-based approach to make the most of the available information and knowledge.We exploit existing data that describe the business process’s execution to capture the governing process behaviors. By comparing the process’s execution across multiple business units, we assess the versatility of organizations and the pervasiveness of the process behaviors. Through a bipartite network, we suggest the concept of Operations Sophistication and deliver insights for the improvement prospects.Our approach contributes by identifying the behaviors with the greatest potential in a rapid and evidence-based way, by indicating a prioritization customized per organization, and by highlighting the most secure change paths. To illustrate our approach, we applied it to a real-world case from Siemens AG, and we present the methodology and the results through that case study.
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Disclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.