Abstract

ABSTRACT In this study, we adopted the negotiation management model (NMM) and the elaborated social identity model (ESIM) to assess and match with global best practices the conduct of personnel of the Nigerian Police Force during the End SARS protest. We used the descriptive mixed-method research design to answer the research questions after taking stock of some achievements recorded by SARS and critical factors that led to the protest. We discovered, among others, that the Nigerian Police Force lacks a functional public complaint mechanism through which members of the society can express their grievances concerning the activities of personnel of the force. Further, the orthodox belief that a dominant show of force would compel protesters to comply with government directives failed during the End SARS protest. Our finding validates H. F. Guggenheim Foundation Guide that the police's response to peaceful gatherings as if they were riots and their failure to prevent a violent development at an early stage would lead to the degeneration of protests. The study makes recommendations on achieving a peaceful and well-managed protest if a demonstration becomes inevitable.

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