Prospects for Digital Transformation of Public Administration in Russia

Abstract

The purpose of the study was to analyze the general prospects for the digitalization of public administration in Russia, as well as to identify the factors that impede this process. The study is based on the application of the method of theoretical generalization. Various measures to improve the efficiency of public administration, to optimize the administrative apparatus are carried out on an ongoing basis in order to find a source of a fundamental breakthrough in increasing the efficiency of the administration process. Despite the significant work that has been done in recent years to create various online platforms for interaction between the government and society and the development of a mechanism for providing public and municipal services in an electronic form, in our country, the digitalization of public administration is still at an early stage. The scale of the changes taking place in our country and in the world in general is so great that digitalization is rightly regarded not only as a driver for development, but also as a driver for the emergence of new paradigms, in particular, of public administration. Additional difficulties in analyzing the problems of digital transformation of public administration are due to the presence of various, often contradictory views on this process, as well as administrative practices. It is necessary to evaluate the capabilities of various technology platforms to optimize the administration and communication process. Recent events related to the coronavirus pandemic have shown the importance of the prompt exchange of information for timely administrative decisions. The results of this study indicate the need to invest in human capital in order to optimize the process of digital transformation of public administration. The study allowed us to generalize the specific problems of Russia regarding digital transformation.