Abstract

The purpose of this study is to monitor the nature of on-line interaction between the learners and educators. Data was collected by qualitatively and descriptively. A non probability purposeful sampling technique was chosen. The required data was extracted from the discussion forum interaction. The sample was second and third year health services management learners of an ODL (Open Distance Learning) University in South Africa. Data was collected weekly during the first semester from March to June 2012. The nature/type and trend of interaction were shown. Out of 1,379 learners only 53 participated in the discussion forum. Themes which emerged were assignments, study material, video conference study groups, registration and examination. Challenges revealed were originally academic, technical and administrative. Challenges of delay in getting study material, delay/no response from the lecturers, assignment answers incorrect and no connection from venues of video conference was noted. Recommendation was awareness of collaborative effort to support learner led by top management of researched ODL institution to address the challenges which learners were facing. Learners to be motivated by the educators are actively participate in the discussion forum. Further research is to be done on educators' prospects and challenges of on-line discussion forum interaction in ODL institutions.

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