Proposal of an Architecture for the Integration of a Chatbot with Artificial Intelligence in a Smart Campus for the Improvement of Learning

William Villegas-Ch,Adrián Arias-Navarrete,Xavier Palacios-Pacheco

doi:10.3390/su12041500

William Villegas-Ch, Adrián Arias-Navarrete + Show 1 more

Open Access

https://doi.org/10.3390/su12041500

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Abstract

Traditional teaching based on masterclasses or techniques where the student develops a passive role has proven to be inefficient methods in the learning process. The use of technology in universities helps to generate active learning where the student’s interest improves making him the main actor in his education. However, implementing an environment where active learning takes place requires a great deal of effort given the number of variables involved in this objective. To identify these variables, it is necessary to analyze the data generated by the students in search of patterns that allow them to be classified according to their needs. Once these needs are identified, it is possible to make decisions that contribute to the learning of each student; for this, the use of artificial intelligence is considered. These techniques emulate the processes of human thought using structures that contain knowledge and experience of human experts.

Highlights

Universities seek to improve their educational models by adapting to the needs of their students
One way to do this is with the use of information and communication technologies (ICT) by adopting them as allies to respond to these needs
The penetration of ICT in society is so great that today we talk about a technological culture that has allowed the improvement of communication and with it, the spread of knowledge

Summary

Introduction

Universities seek to improve their educational models by adapting to the needs of their students. One way to do this is with the use of information and communication technologies (ICT) by adopting them as allies to respond to these needs. ICTs improve processes and manage large amounts of information that can be used by universities and gain knowledge to improve management and educational models [1]. ICTs have changed the paradigms of society, even in the way we communicate this contributes to the continuous development of all sectors of the population. The penetration of ICT in society is so great that today we talk about a technological culture that has allowed the improvement of communication and with it, the spread of knowledge. Including ICT in all activities carried out by people allows improving the quality of life of people

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