Abstract
The COVID - 19 pandemic and the health crisis that today has affected the entire world, has forced many companies to make the use of technological tools essential for them to compete in the market. All this has made mobile applications or web systems the most appropriate solution to implement in your business model. The present investigative work aims to propose the analysis and development of an order management system, digitizing the menu for restaurants and allowing the ordering process to be quick and interactive. Following the guidelines provided by the Government of Peru, in which they recommend, the digitization of traditional letters as it is considered a source of the spread of the coronavirus and to be replaced by menus or virtual letters which can be scanned through QR codes. The development of this project allows customers to view in detail the available dishes offered by the restaurant and proceed to order the food they want, on the other hand, the restaurant can keep track of all orders and relevant information about the business. To develop the prototype, an analysis and information gathering of the technologies to be implemented will begin.
Highlights
Today the use of technologies has spread greatly in the industry, since this represents an opportunity for improvement for any type of business because it enhances the effectiveness of its processes (Jaime et al, 2014).(Nhamo et al, 2020) tells us that the pandemic caused by COVID - 19 has greatly affected the tourism and gastronomy industries, since these types of businesses are susceptible to natural disasters because they affect the infrastructure and to any situation that affects human movement, if it is an outbreak of a pandemic such as the one that occurred in 2020
Research question statement: How will the proposal to implement a virtual menu web application for restaurants have an impact as a preventive measure in times of covid-19? Developing a prototype of a web application that replaces the conventional menus or menus of restaurants, supported by the opinions of end users to obtain a product in which information on the dishes offered is known, investigated and interacted with
- Investigate the impact of the web application regarding the reduction of contact between people within the restaurant as a preventive measure against COVID - 19
Summary
Today the use of technologies has spread greatly in the industry, since this represents an opportunity for improvement for any type of business because it enhances the effectiveness of its processes (Jaime et al, 2014).(Nhamo et al, 2020) tells us that the pandemic caused by COVID - 19 has greatly affected the tourism and gastronomy industries, since these types of businesses are susceptible to natural disasters because they affect the infrastructure and to any situation that affects human movement, if it is an outbreak of a pandemic such as the one that occurred in 2020 It mentions that Ministerial Standard No 822-2018MINSA must be complied with, where the "Sanitary Standard for the Operation of Restaurants and Related Services" is ratified, which indicates all the preventive measures that must be taken by both the restaurant and the customer. Encouraging the implementation and use of new digital tools in your business process
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