Abstract

The personalization of products and services is expected to become an indispensable feature of manufacturing. Because the concept of personalization ranges over a variety of domains from the manufacturing of a prosthetic foot to a web recommendation, there exist no commonly applicable design methodologies for product personalization. The purpose of this research is to propose methods of personalization. Therefore, this paper is focused on designing procedures of personalization, which include preparation, readout, design, production and provision, use, and feedback. For supporting the design of personalization procedure, we developed ten personalization strategies, a step-flow model, and a design procedure. Finally, the advantages of this method are investigated through a case study.

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