Abstract

Maturity models indicate a path for achieving excellence in project management by evaluating how organisations implement best practices. The Software Engineering Institute developed in 1987 the first maturity model designed to help software companies improve their processes—the Capability Maturity Model. Various models have since been proposed, and they are most commonly employed in areas where project management techniques are frequently used (US, UK, and Latin America). The excessive variety of maturity models has made their practical application in business difficult. In Spain, there is little documentation available on the current use of maturity models in organisations and this study aims to fill that gap. To achieve this it was necessary to consult project management experts to establish the most common business practices and so propose the basis of a maturity model for Spanish project organisations.

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